Comparative Study of Small Office Layout based on Amount of Communication and Knowledge Creation Behavior

Azizah Md Ajis; Shin Muramatsu; Ryusuke Naka
May 2015
Applied Mechanics & Materials;2015, Vol. 773-774, p789
Academic Journal
The increasing use of electronically mediated communication among workers when dealing with collocated group members has become unavoidable. Besides, communication is a vital part of sustainability strategy of an organization in order to keep abreast with business agility, as well as increasing organization's intellectual productivity. However, the importance of physical workplace as a place supporting face to face communication cannot be denied since it is one of the factors of successful accomplishment of complex group tasks and activities. In this paper, we explored and compared the characteristics of two small office layout and physical settings on group's communication while performing their work process - in this case we adopted SECI Model behaviors. The ethnographic and cross-sectional studies were conducted, and relationship between physical design, communication and work process have been explored by considering the office layout of two project groups at research institution in Japan. The findings highlighted the differences in distribution of amount of communication in these two layouts based on several measurements such as communication contents, unit boundaries, SECI behaviors and so on. Based on the result of the study, we suggest the layout and physical settings that foster communicative workplace as well as supporting their work process.


Related Articles

  • Inferring human mobility using communication patterns. Palchykov, Vasyl; Mitrović, Marija; Hang-Hyun Jo; Saramäki, Jari; Pan, Raj Kumar // Scientific Reports;8/22/2014, p1 

    Understanding the patterns of mobility of individuals is crucial for a number of reasons, from city planning to disaster management. There are two common ways of quantifying the amount of travel between locations: by direct observations that often involve privacy issues, e.g., tracking mobile...

  • The three types of stakeholder communication. Bourne, Lynda // PM World Journal;Sep2015, Vol. 4 Issue 9, p1 

    The article discusses the three types of stakeholder communication, which include directed communication, project relations, and reporting.

  • CAMCORDER JOHN AND MEDIA NARRATIVES: The role of informal communication in participative journalism. SILVA, MÍRIAM CRISTINA CARLOS // Brazilian Journalism Research;2015, Vol. 11 Issue 2, p48 

    This article is part of a study supported by the Research Council for the State of São Paulo (FAPESP). It presents the work of an informal communicator called Camcorder John who, despite having only an elementary school education, works informally as a producer in Campina do Monte Alegre, in...

  • Even The Romans Needed Office Help.  // OfficePro;May2006, Vol. 66 Issue 4, p6 

    A quiz concerning the history of office practice is presented.

  • Communities of Practice for the Workplace Environment. BAKER, ALANA // Intercom;Sep2014, Vol. 61 Issue 8, p32 

    A personal narrative is presented which explores the author's experience of implementing the concept of community of practice in his office setting.

  • Licensing issues in cyberspace transactions. Passer, Juliette M. // Long Island Business News (7/1993 to 5/2009);04/02/99, Vol. 46 Issue 14, p15B 

    Presents a graph illustrating the volume of paper work in the office.

  • Cómo el predicador ha de reprender en el púlpito los pecados públicos de los Reyes. Gentilli, Luciana // Impossibilia: Revista Internacional de Estudios Literarios;abr2012, Vol. 1 Issue 3, p54 

    The ardent intellectual debate, which is developed in Spain throughout the Seventeenth century, on the lawfulness of reproaching the king from the pulpit presupposes the ability to distinguish what is useful from what is ethically reprehensible. Therefore, it is essential the adoption by the...

  • Taming your desk. Vaccaro, Pamela J. // Family Practice Management;Jan1998, Vol. 5 Issue 1, p44 

    Advises physicians on how to keep the volume of paper in their desks moving in priority order and reduce the clutter in their offices. Includes setting up a priority tray; Maintenance of a tickler file; Delegation and dispersion of materials efficiently; Keeping current project files close at...

  • MANAGEMENT EFFECTIVENESS TECHNIQUES FOR OFFICE AND CLERICAL CONTROLS. Mandel, Ralph E. // Industrial Management;Feb67, Vol. 9 Issue 2, p2 

    Part I. Discusses management effectiveness techniques for office control and clerical operations. Information on paperwork problems in the office; Factors to consider in office control; Details on systems and procedure mission for office control and clerical operations.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics