TITLE

Technology on the Bus? Yeah, That's the Ticket

AUTHOR(S)
Hamaker, Christian
PUB. DATE
March 2015
SOURCE
Rural Telecom;Mar/Apr2015, Vol. 34 Issue 2, p6
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the emergence of bus service as a competitive business in the U.S. as of March 2015. Topics include why the proliferation of competition in the District of Columbia-New York bus sector is a boon for customer, the need for bus operators to provide a little sustenance and some entertainment, and the openness of customers to provide online feedback regarding their experiences.
ACCESSION #
108776919

 

Related Articles

  • Reliability is fundamental transport requirement. Kilcarr, Sean // Fleet Owner Blog;12/31/2013, p5 

    The article details the study titled Reliability of Bus Transit Schedules in Washington D.C., conducted by the Mineta National Transit Research Consortium. It notes that greater reliability of transit schedules motivates people to leave their vehicles at home and just ride the bus. Interesting...

  • Are Customers Really Satisfied? Wotruba, Thomas R.; Duncan, Patricia L. // Business Horizons;Feb75, Vol. 18 Issue 1, p85 

    Ascertains whether a consumer expectation gap could be a contributing cause of consumerism in the United States using a specific product for analysis. Proportion of persons with either positive or negative expectations; Significance of the degree to which negative expectations exceed positive...

  • Winners are Cisco, HP BellSouth, AT&T. Ellerin, Susan // Network World;12/06/99, Vol. 16 Issue 49, p58 

    Focuses on the satisfaction of customers on the improvement made to the services offered by computer network vendors. Overall customer satisfaction on the server of Cisco and Hewlett-Packard; Support of 3Com that satisfy customers; Companies that offer improved data services.

  • CONSUMER Shopping Survey. Chiger, Sherry // Catalog Age;Oct2001, Vol. 18 Issue 11, p47 

    Surveys the satisfaction of consumers with shopping catalog experiences. Age range of satisfied shopping catalog experiences; Determinant factors in enjoying shopping catalog; Enumeration of complaints by consumers.

  • Are Antecedents of Consumer Dissatisfaction and Consumer Attributions for Product Failures Universal? Laufer, Daniel // Advances in Consumer Research;2002, Vol. 29 Issue 1, p312 

    This paper assesses the cross-cultural generalizability of the consumer dissatisfaction process to determine whether consumers in different countries form their levels of dissatisfaction in a similar fashion. This paper examines two theories from social psychology that play an important role in...

  • CONDEMNATION FOR CONDIMENT ORDER.  // Multichannel Merchant (Penton Media, Inc.);Mar2010, Vol. 6 Issue 2, p48 

    The article relates the unsatisfactory experience of a customer who ordered a jar of condiment from the Napa Style Website.

  • The customer is always miffed. Poe, Randall; Courter, Carol Lee // Across the Board;May98, Vol. 35 Issue 5, p5 

    Deals with the attitude of American customers about the quality of goods and services. What the American Customer Satisfaction Index shows; Why customers are unhappy about quality.

  • "Do you agree with 'the customer/client is always right' philosophy?".  // T+D;Apr2012, Vol. 66 Issue 4, p21 

    The article presents quotes from Francois du Plessis, Practice Leader at Engage Leadership, and Barry E. Altland, Assistant Vice President/Learning Consultant, Professional Development, on the 'the customer is always right' philosophy.

  • By the numbers.  // njbiz;12/14/2015, Vol. 28 Issue 49, p1 

    The article presents a survey as of mid-December 2015, which showed that QuickChek coffee was named as number one in terms of overall satisfaction, price value, and recommendation in the U.S.

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics