Development of an e-Government Ontology to Support Risk Analysis

Onwudike, Onyekachi; Lock, Russell; Phillips, Iain
January 2015
Proceedings of the European Conference on e-Government;2015, p45
Conference Proceeding
The complexity of governments is one of the biggest problems citizens face in engaging with them. This complexity is seen in the growing number of departments and services that a government is made up of and the need for citizens to interact with these departments or services independently. This research shows a lack of efficiency in the E-Government domain due to the vertical alignment of services and the need for complex collaboration across the departments, which all too often does not exist. We propose that an ontology could potentially help to foster interactions between departments and services, and thereby manage this complexity more efficiently. Although ontologies exist for different subject domains, the quality and suitability of these ontologies in the government domain at the present time gives rise for concern. Ontologies have the potential to play an important role in the design and development of government services. The key reason behind the development and design of an ontology for the EGovernment domain is to use knowledge that is resident in the domain of governments to reduce risks associated with the delivery, combination and dependencies that exist amongst services so that the resilience of the E-Government domain can be improved throughout government. This paper addresses the issue of identifying and analysing risk in the development and deployment of EGovernment services. Relevant information on risks that may occur with respect to services can be collected, compiled and disseminated which can serve as prediction tools for future governments as well as enable service providers make choices that would enable them fulfil service requirements adequately. The aim of this research is to contribute by constructing an ontology that is aimed at gauging the risks associated with using solutions across departments and even governments. Further, we also document how we have made use of queries to validate this ontology.


Related Articles

  • ZASTUPLJENOST E-SERVISA U JAVNIM UPRAVAMA SRBIJE. Ma�ovic, Sead; Saracevic, Muzafer // InfoM;2012, Issue 41, p21 

    Thanks to information and communication technologies which enable complete automation of the administrative procedures and the integration of regional distant bodies, citizens can satisfy their needs filing requirements from one place no matter how many different bodies participate in the...

  • E-Government Program in Jordan: From Inception to Future Plans. Khasawneh, Sahar; Jalghoum, Yaser; Harfoushi, Osama; Obiedat, Ruba // International Journal of Computer Science Issues (IJCSI);Jul2011, Vol. 8 Issue 4, p568 

    This research aims to provide a broad knowledge about the development of e-government program in Jordan. Researchers conducted semi structured interviews with 8 individuals who are in charge of e-government program in Jordan, combined with the review of different documents provided by the...

  • Solution of Problems of Development of the Electronic Government in the Republic of Kazakhstan. Sadykov, Turtubek Umutkanovich; Taizhanov, Azamat Aytbayevich // Asian Social Science;Dec2014 Special Issue, Vol. 10, p134 

    In this work the questions connected with the solution of problems of development of the electronic government in Kazakhstan are considered. Character of such problems and a way of their solution are presented. The review of a number of the major features and the moments which reflect the main...

  • INTERNET DEVELOPMENT AND POLITICAL GOVERNANCE. RESEARCH IN ROMANIA AND BiH LIKE eSEE INITIATIVE MEMBERS. Stefan, Veronica; Savic, Darko // Conference Proceedings: International Conference of the Faculty ;2008, p1 

    The article discusses aspects of the internet development and political governance in South East European country and west Balkan region. It provides an overview of the impact and achievements of electronic government practice in the region and compares it with the developer country in Europe....

  • Information quality and community municipal portal use. Detlor, Brian; Hupfer, Maureen E.; Ruhi, Umar; Zhao, Li // Government Information Quarterly;Jan2013, Vol. 30 Issue 1, p23 

    This paper presents an in-depth research investigation of the role information quality plays in the use of community municipal portals. These portals are a new type of website spearheaded by local governments and community agencies in response to citizen calls for a more user-friendly,...

  • CONCEPTUALIZATION OF ELECTRONIC GOVERNMENT ADOPTION. Safeena, Rahmath; Kammani, Abdullah // International Journal of Managing Information Technology;Feb2013, Vol. 2 Issue 1, p13 

    E-government facilitates provision of relevant government information in electronic form to the citizens in a timely manner and better service delivery to citizens. Information Technology today is recognized as an effective tool for turning the economic activity in efficient governance and in...

  • Methodological Proposal for Evaluating the Usability of Sector Portals in a Multi-Level Government Environment. Bouzas-Lorenzo, Ramx00F3;n; Lago, Xosé Mahou // Proceedings of the European Conference on e-Government;2012, p110 

    Attaining the goal of serving citizens more efficiently in a 2.0 eGovernment environment could require transition from institutional web sites that provide information regarding a specific organization to the activation of sector portals that provide complete information on an area as well as a...

  • Electronic Notifications: An Instrument for Achieving Efficiency. Estapé, Miquel; Olivares, Joan Anton; Ferrer, Carles // Proceedings of the European Conference on e-Government;2012, p908 

    In an environment of economic crisis such as we are currently experiencing it is especially relevant, when the use of the technology allows it, to offer good electronic public services but moreover that these electronic public services allow the administrations to be more efficient. Among the...

  • Cloud Based Public Collaboration System in Developing Countries. Hussein, Sherif E.; Badr, Sherif M. // International Journal of Advanced Computer Science & Application;Sep2014, Vol. 5 Issue 9, p1 

    Governments in developing countries are increasingly making efforts to provide more access to information and services for citizens, businesses, and civil servants through smart devices. However, providing strategically high impact m-services is facing numerous challenges, such as complexity of...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics