When Best Practices Meet The Intranet, Innovation Takes a Holiday

Schrage, Michael
March 1999
Fortune;3/29/1999, Vol. 139 Issue 6, p198
Comments on the tyranny of corporate knowledge-management networks and best practice databases. Best practice as a compliance tool; How databases smother innovation; The disease-management databases at Memorial Sloan-Kettering; The conflict between innovative and conservative responses to best practices.


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