Stellar Service

February 1999
Government Executive;Feb99, Vol. 31 Issue 2, p49
Trade Publication
Focuses on the management performance of United States Social Security Administration (SSA). How SSA uses technology to improve transactions with customers and employees; How SSA Commissioner Kenneth S. Apfel addressed the problem afflicting the Supplemental Security Income program of the his agency; Details on the success of the SSA in improving its service.


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