Social Security Administration: Technical and Performance Challenges Threaten Progress of Modernization: AIMD-98-136

June 1998
GAO Reports;6/19/1998, p1
Government Document
To better serve a growing beneficiary population and improve productivity, the Social Security Administration (SSA) is redesigning its work processes and modernizing its computer systems. The Intelligent Workstation/Local Area Network project is intended to provide the basic automation infrastructure needed to increase SSA's processing abilities. The first phase of the planned project is a seven-year, approximately $1 billion effort to acquire more than 56,000 intelligent workstations and 1,700 local area networks. This report (1) discusses the status of SSA's implementation of the Intelligent Workstation/Local Area Network, (2) assesses whether SSA and state disability determination services operations have been disrupted by the installation of network equipment, and (3) assesses SSA's practices for managing its investment in the network.


Related Articles

  • Paperless at SSA.  // Government Executive;Feb2000, Vol. 32 Issue 2, p12 

    Reports on the United States Social Security Administration's plans to eliminate much of its paperwork by moving its front-end benefits claims processing online and installing electronic software on its computers. Number of forms expected to be replicated by the agency on its computers; Goals...

  • RIP (Rest in Process). Gibbs, Mark // Network World;4/25/2005, Vol. 22 Issue 16, p102 

    This article comments on an erroneous death termination involving the author's mother-in-law with the U.S. Social Security Administration. After the incident with the agency things started to go wrong. Filing taxes turned out to be a problem because dead people are not expected to do anything of...

  • Social Security Administration: Subcommittee Questions Concerning Information Technology Challenges Facing the Commissioner: AIMD-98-235R.  // GAO Reports;7/10/1998, p1 

    Pursuant to a congressional request, GAO provided information on the challenges the Social Security Administration (SSA) faces in preparing its information systems for the new century and in implementing technology initiatives such as the Intelligent Workstation/Local Area Network (IWS/LAN),...

  • Social Security Administration: Update on Year 2000 and Other Key Information Technology Initiatives: T-AIMD-99-259.  // GAO Reports;7/29/1999, p1 

    The Social Security Administration (SSA) has had mixed success in implementing its key information technology initiatives. Clearly, the agency has been a leader on the Year 2000 front. SSA has also worked aggressively to implement its Intelligent Workstation/Local Area Network, which is intended...

  • Rules and Regulations: SOCIAL SECURITY ADMINISTRATION.  // Federal Register (National Archives & Records Service, Office of;6/12/2014, Vol. 79 Issue 113, p33681 

    The article offers information on "Obtaining Evidence Beyond the Current "Special Arrangement Sources" an interim final rules with request for comments from the U.S. Social Security Administration (SSA). Topics include improved evident collection due to increased use of health information...

  • SOCIAL INSECURITY. Dignan, Larry // Baseline;Apr2005, Issue 42, p19 

    This article proposes solutions to three technological challenges required to implement the establishment of private retirement accounts as part of the federal social security program of U.S. President George W. Bush as of April 2005. The first challenge is designing the system. The solution is...

  • Open Case: Social Security. Dennis, Barry; Block, Mike; Tafoya, Penelope; Aring, Neil // Baseline;May2005, Issue 43, p16 

    Presents letters to the editor in response to an article on the technology project of the U.S. Social Security Administration concerning the creation of private accounts. Challenges posed by the project; Significance of outsourcing the project; Costs to consider in the project.

  • Social Security values and qualified plan limits, 1996. Langer, David // CPA Journal;Dec95, Vol. 65 Issue 12, p12 

    Presents statistical information on the Social Security values and qualified pension plan limits for 1996. INSET: Qualified plan limits: 1996..

  • Eying the Social Security surplus. Brockway, G.P. // New Leader;08/08/88-08/22/88, Vol. 71 Issue 13, p15 

    Describes the US Social Security system, its drawbacks and its surplus as a result of its being a regressive tax.


Read the Article


Sign out of this library

Other Topics