The C-Level and the Value of Learning

O'Driscoll, Tony; Sugrue, Brenda; Vona, Mary Kay
October 2005
T+D;Oct2005, Vol. 59 Issue 10, p70
This article focuses on the role of executives in employee training. Learning is becoming an increasingly important function for all companies to develop and maintain the individual and organizational skills needed to create a competitive advantage, increase efficiencies, and improve bottom-line results. International Business Machines Corp.'s 2004 Global CEO Study revealed that chief executive officers are focused on accelerating growth, enabling transformation, and increasing productivity. In fact, 75 percent believe that employee education is critical for future enterprise success. As a result, chief learning officers and other learning executives are increasingly being called upon to play a more strategic role in organizations. IBM and the American Society for Training & Development recently partnered on a study to investigate the CXO mindset and how it compares to that of CLOs. The study included in-depth interviews with C-level executives and CLOs at 26 organizations across 11 industry sectors. At each organization, a CXO and CLO were interviewed separately and asked the same six questions focusing on the learning function's response to business needs and its performance relative to that response. They see learning's strategic value as building the capability necessary to address the future challenges of the enterprise.


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