TITLE

Thriving the American way…

AUTHOR(S)
Taylor, Ian
PUB. DATE
April 2006
SOURCE
Travel Weekly: The Choice of Travel Professionals;4/14/2006, Issue 1816, p30
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports on the effect of commission cutting by airlines on business travel agents in the U.S. Business travel agents were at an advantage when airlines began cutting commission 10 years ago. They invariably had long-term relationships with clients and contracts, and it was possible to renegotiate these to include transaction or management fees. In addition, business travel agents already saw themselves as providing a service for which a fee was justified, rather than as a distributor of airline tickets.
ACCESSION #
20669134

 

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