TITLE

BLOG BLOG BLOG BLOG BLOG

PUB. DATE
June 2006
SOURCE
Travel Weekly: The Choice of Travel Professionals;6/23/2006, Issue 1826, p28
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
This article presents information about several blogs related to tourism. Arjo Ghosh from Spannerworks says that customer engagement is hardly a new concept, but communicating with the customers on their terms is clearly a new challenge, particularly in the digital channel. In the next blog, Ed Whiting, product director, Comtec, focuses on the use of new technologies in the travel industry. Another blog presents a discussion on the future of trade associations in the industry. President of the Association of British Travel Agents Justin Fleming says he doesn't see a future for the plethora of trade associations when so many travel companies are doing the same thing.
ACCESSION #
21507573

 

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