TITLE

Spreading the Good Word of Great Customer Service

AUTHOR(S)
Mansfield, Elizabeth
PUB. DATE
October 2006
SOURCE
O&P Business News;10/1/2006, Vol. 15 Issue 19, p38
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article focuses on harnessing the enthusiasm of patients and word of mouth marketing of the service of orthoses and prosthesis providers to help in growing their business. The provision of excellent service can establish loyal customers in a business. Complimenting a patient and asking for their feedback is important to providers. INSET: Marketing at your fingertips.
ACCESSION #
22401279

 

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