Programa work-flow para un servicio de consultas a medida

Baiget, Tomàs
September 2006
El Profesional de la Información;sep/oct2006, Vol. 15 Issue 5, p364
Academic Journal
One of the most valued aspects of information services in general is the immediacy of the answers, be these positive or negative. The Digital Dossier Transmitter is a work-flow system implemented by the Idescat's Enquiry Service that allows queries from citizens about statistical information to be managed electronically, resulting in considerably shortened response times. After submitting the electronic form available on the web, users are sent an acknowledgement message once their queries are validated and, subsequently, they receive the requested results by e-mail. Queries are circulated to one or more Area Heads (according to the complexity of the subject), who then assign them to the appropriate experts for drafting the answers. The final files and results are gathered together by persons designated, in each case, to «sign» the response (the designation is generally based on the type of requestor). The system allows procedures to be standardised, an unavoidable step for obtaining the ISO quality certification. Approximated implementation costs are given.


Related Articles

  • QUERY FORMULATION IN WEB INFORMATION SEARCH. Aula, Anne // Proceedings of the IADIS International Conference on WWW/Interne;Jan2003, p403 

    Query formulation is an essential part of successful information retrieval. The challenges in formulating effective queries are emphasized in web information search, because the web is used by a diverse population varying in their levels of expertise. In this paper, the factors affecting query...

  • Records, Classification, and Search. Skjekkeland, Atle // AIIM E-DOC;Sep/Oct2006, Vol. 20 Issue 5, p42 

    The article discusses ways on how to manage records or data from the different business enterprises, organizations and other institutions. It states that, some institutions had trouble in retrieving records or data due to improper management. Accordingly, it offers two techniques on how to deal...

  • Query Dependant Single Document Summarization using Partitional Clustering: K-Means Clustering Approach. Giri Virat; Bewoor Mrunal; Patil // International Journal of Computer Science Engineering & Technolo;Jun2011, Vol. 1 Issue 5, p191 

    A huge amount of on-line information is available on the web, and is still growing. While search engines were developed to deal with this huge volume of documents, even they output a large number of documents for a given user's query. Under these circumstances it became very difficult for the...

  • On Semantic Evaluation of Preference Queries. Junping Sun // International MultiConference of Engineers & Computer Scientists;2006, p292 

    Preference queries are becoming more and more ubiquitous and increasingly useful. They have gained great popularity and attracted a lot of researchers' attention because of great demands in handling of user preference, ranking of user priority, filtering out a set of most interesting and...

  • Information is power. WILSON, ANDY // Vision Systems Design;Sep2010, Vol. 15 Issue 9, p48 

    The author discusses the power of information and how it is obtained and can be leveraged. He agrees that good online tools can help systems integrators in exploring the world of machine-vision products as well as trends and market opportunities. Also investigated are the required hours of work...

  • A Hybrid Context based Approach for Web Information Retrieval.  // International Journal of Computer Applications;Nov2010, Vol. 10, p25 

    The article presents a hybrid method which aimed to retrieve information resources from the Web. It says that the said approach used the personal preference information from end users to organize the results of search engines. Findings reveal that the method can be effective for various...

  • The Role of Governance and Program Management in ECM Deployments. Patel, Jeetu; Chambers, Bill // AIIM E-DOC;Sep/Oct2006, Vol. 20 Issue 5, p20 

    The article provides information on the role of governance and program management in enterprise content management deployments. A key characteristic of the type of governance or program management structure is that it involves representatives from across the organization and it is put in place...

  • International law firm takes matters online for paperless efficiency and email management.  // IM@T.Online;May2007, p6 

    The article considers a case study depicting the shift of firms from paper works to electronic documents. It samples SJ Berwin & Co. who made various attempts to improve its document management system. After extensive research, the firm found that the Interwoven Worksite document management...

  • Semantic-Friendly Indexing and Quering of Images Based on the Extraction of the Objective Semantic Cues. Mojsilović, Aleksandra; Gomes, José; Rogowitz, Bernice // International Journal of Computer Vision;Jan/Feb2004, Vol. 56 Issue 1/2, p79 

    Abstract image semantics resists all forms of modeling, very much like any kind of intelligence does. However, in order to develop more satisfying image navigation systems, we need tools to construct a semantic bridge between the user and the database. In this paper we present an image indexing...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics