Banking in the age of information technology

Jordan, John; Katz, Jane
December 1999
Regional Review;1999 4th Quarter, Vol. 9 Issue 4, p24
Trade Publication
Discusses the impact of information technology (IT) on the banking community. Introduction of the automated teller machines (ATM) in the United States in 1968; Customers' demand for elaborate services from the ATM; Impact of IT on revenues of banks; Development by banks of delivery channels such as home banking through telephones and the personal computer.


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