Frequent users of the emergency department: a program to improve case and reduce visits

Pope, Dorothy; Fernandes, Christopher M.B.; Bouthillette, France; Etherington, Jeremy
April 2000
CMAJ: Canadian Medical Association Journal;4/04/2000, Vol. 162 Issue 7, p1017
Academic Journal
Describes a case-management program instituted at St. Paul's Hospital in Vancouver, British Columbia, for frequent users of the emergency department. Program design; Evaluation; Referrals; Development of individualized healthcare plans; Participation; Results.


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