Most people still pick providers based on friends, doc suggestions

January 2009
H&HN: Hospitals & Health Networks;Jan2009, Vol. 83 Issue 1, p44
Trade Publication
This article reveals that despite myriad initiatives to encourage people to use health care price and quality information, most in the U.S. still rely on word-of-mouth and physician recommendations to choose hospitals and other health care providers, based on a study released in December 2008 by the Center for Studying Health System Change. In 2007, only 11% of patients looked for a new primary care physician, 28% consulted a new specialist physician and 16% underwent a medical procedure at a new facility.


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