How to Communicate Effectively During a Crisis

Kidwai, Sabrina
November 2009
Techniques: Connecting Education & Careers;Nov/Dec2009, Vol. 84 Issue 8, p10
The article discusses the importance of a crisis communication plan in an organization in the U.S. It states that organizations such as schools, or businesses should develop a crisis communications plan to address delicate situations that includes violence, natural disasters, facility damage and changes in the operations. Moreover, such plan is essential in disseminating information to all audiences in an effective and timely manner.


Related Articles

  • Breaking the Sound Barrier. McLagan, Pat // Government Executive;Mar2007, Vol. 39 Issue 3, p70 

    The article provides information on the ways to improve the communication paradigm in an agency. It suggests that communication should always be open, operative and multidirectional. In the face of a critical event that could affect employment the message to be addressed should be carefully...

  • COMMUNICATION IN THE INFORMATION AGE: A Critique. Murphy, John W. // ETC: A Review of General Semantics;Fall95, Vol. 52 Issue 3, p336 

    Focuses on the meaning and implications of Information Age. Role of information in politics, economy and in maintaining social order; Assumptions essential to Information Age; Social aspects of communication.

  • FORMATION AND DEVELOPMENT OF THE JOURNAL IN THE CONTEXT OF GENESIS OF COMMUNICOLOGY. SHARKOV, Felix I. // Communicology / Kommunikologia;mar/apr2014, Vol. 2 Issue 2, p10 

    An introduction to the journal is presented in which the editor discusses the various articles related to the common theme of ethno-cultural communication.

  • THE INTERNET AS MAGNIFYING GLASS: MARITAL STATUS AND ON-LINE SOCIAL TIES. Matei, Sorin // Javnost-The Public;2003, Vol. 10 Issue 1, p101 

    Presents a study which investigated the relationship between the transformations in the nature and prevalence in the nature and prevalence of various types of general off-line social arrangements and the social use of the Internet in the U.S. Discussion of the U.S. social context in an era of...

  • INFLUENCE OF CULTURE ON MASS COMMUNICATION. Sitaram, K.S. // Communication;Jul74, Vol. 3 Issue 1, p53 

    Focuses on the role of culture in shaping mass communication. History of mass communication; Communication during the industrial revolution; Emergence of mass media; Manner by which culture influences mass communication.

  • Spokesperson Credibility: Ethos and Identification of Food-related Crisis and Emergency Risk Messages by Culturally Diverse Groups. Littlefield, Robert; Cowden, Kimberly; Novak, Julie; Ulmer, Robert; Curry, Nadra // Conference Papers -- National Communication Association;2009, p1 

    This study explores how different cultural groups view spokesperson credibility when communicating risk and crisis messages. Focus group data suggest: Outside spokespeople are perceived positively if they establish their intelligence, virtue, and good will with the public; spokespeople from...

  • Mistakes, you'll make a few. Or more. Dana, Margie // Printing World;Nov2007, p62 

    The article discusses the effective way to minimize printing errors. It notes that no matter how bright and well prepared a user is, mistakes will be made in printing. The author suggests that to do this effectively a user must have a proper communication with printing experts or specialists. In...

  • Media and Development in the Middle East. Adams, David M. // Transformation (02653788);Jul2006, Vol. 23 Issue 3, p170 

    Emphasizes the role of mass media in implementing participatory communication in development. Role of the media in shaping public opinion and transforming cultures; Communication process provided by Everett Rogers and Wilbur Schramm; Impact of people and communities on approaches to...

  • Conditions of Communicative Receptivity. Eisenstadt, S. N. // Public Opinion Quarterly;Fall53, Vol. 17 Issue 3, p363 

    This article describes communication processes among immigrants in Israel. It also investigates characteristics of "low communicants." The concept of "communicative hierarchy" of an individual, i.e., an assumption is made that his communicative behaviour is structured, organized in a specific...


Other Topics