TITLE

Failure to Transform: The Gap in e-Government Stage Models

AUTHOR(S)
Klievink, Bram; van Veenstra, Anne Fleur; Janssen, Marijn
PUB. DATE
January 2009
SOURCE
Proceedings of the European Conference on e-Government;2009, p398
SOURCE TYPE
Conference Proceeding
DOC. TYPE
Article
ABSTRACT
Stage models are a popular instrument for describing and guiding the development of e-government initiatives. However, recent research shows that although stage models describe past developments quite well, few to no organizations have yet been observed to have gone through all stages. We analyzed various stage models to identify what they include in the highest stage they foresee and found four general characteristics of the mature stage of e-government. Based on the characteristics, we explored a case to identify the challenges that government organizations encounter when trying to achieve the mature stage that is described in the models. We found that the mature stage is often defined in a linear model towards an ideal situation, providing little insights into how to overcome the difficulties that organizations face when trying to achieve the highest - mature or transformed - stage that stage models describe. We suggest that stage models should define their mature stages clearer and identify the stages in which organizations ready themselves to transform their culture, organizational structure and political guidance before they can be considered to be in the mature stage. Furthermore, the mature stage should not be seen as a static position, but should possess characteristics that support the ongoing process of improving the public sector. We recommend that further research is carried out on the gap between the (descriptive) stages - that are often IT driven and focus on organizational characteristics - and the normative stage which envisions a complete change in the character of the public sector.
ACCESSION #
48918791

 

Related Articles

  • Proven technologies provide quick wins. Hadfield, Will // Computer Weekly;3/28/2006, p22 

    The article reports on the drive to meet e-government targets in Great Britain that has seen record investment and the introduction of new technologies. The next target, the transformational government agenda, will require just as much innovation. It will pose a particular challenge to IT...

  • TECHNOLOGICAL INNOVATIONS IN THE PUBLIC SECTOR. Nikolova, Maria // Proceedings of the International Conference on Information Techn;2009, Vol. 1, Special section p13 

    The article discusses opportunities for Bulgaria to apply for projects concerning application of information and communications technology (ICT) in e-government and e-governance. The case study of e-customs is presented as an example of innovation concerning the technological, organizational,...

  • Public Sector Innovation Support by European States: Its Characteristics and Impact on Firms. Orviska, Marta; Nemec, Juraj // European Financial & Accounting Journal;2015, Vol. 10 Issue 1, p19 

    In this paper we are concerned with the impact the public sector has on private sector innovation. Perhaps the most important issue is whether public sector innovation, or lack of it, impacts upon private sector firms. But we are also concern the extent perceptions of innovation across...

  • Web 2.0 in e-Government: The Challenges and Opportunities of Wiki in Legal Matters. Decman, Mitja // Proceedings of the European Conference on e-Government;2009, p229 

    Web 2.0 is a new concept intended to enhance the creativity, collaboration, information sharing and functionality of the web. Blogs, wikis, social networking and folksonomies are often focused on personal life, and many on professional life. In the professional or business environment, both...

  • COLLABORATIVE INNOVATION IN THE PUBLIC SECTOR. Bommert, Ben // International Public Management Review;2010, Vol. 11 Issue 1, p15 

    This article claims that there is a need for a new form of innovation in the public sector because bureaucratic (closed) ways of innovating do not yield the quantity and quality of innovations necessary to solve emergent and persistent policy challenges. Based on these shortcomings the article...

  • Promoting Innovation in Data Poor Public and Private Business Areas Through Systems Analysis. Ren, Chiang; Green, Gillian; Wood, Robert // Proceedings of the European Conference on Research Methods for B;2012, p489 

    Despite continuous advances in systems and complex systems research, many public and private sector business areas still exhibit latent levels of system dynamics that are poorly studied. This is in part due to a lack of data in those areas for supporting and validating research. A proposed way...

  • Electronic Safes for Process Oriented eGovernment. Breitenstrom, Christian; Penski, Andreas // Proceedings of the European Conference on e-Government;2010, p79 

    Today high available, scalable storage is very common and cheap and many "document safes" or collaborative document sharing systems are available on the market. However the trust in server based infrastructures to store personal, sensitive data is limited. Major data breaches in public and...

  • Human Capital Challenges for Sustainable e-Government. Kumta, Gita; Datar, Mohan // Proceedings of the European Conference on e-Government;2009, p405 

    Several countries around the world are attempting to revitalize their public administration and make it more proactive, efficient, transparent and especially more service oriented. To accomplish this transformation, governments are introducing innovations in their organizational structure,...

  • SMEs and public sector pull IT out of the slump.  // Computer Weekly;2/10/2004, p1 

    Spending by information technology departments has accelerated at its fastest rate for 18 months, the latest Computer Weekly/Kew Associates survey has revealed. Small and medium-sized companies and the public sector are driving the growth, outstripping larger companies and the private sector,...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics