Huang, Wayne; D'Ambra, J.; Bhalla, V.
October 2002
Journal of Computer Information Systems;Fall2002, Vol. 43 Issue 1, p15
Academic Journal
There has existed a rich research literature on adoption of information technology (IT) in private commercial organizations. Most prior researches in the field are drawn upon two dominant theories: Theory of Reasoned Actions (TRA) (13) and Technology Acceptance Model (TAM) (11). However, there has been relatively little research done so adoption of eGovernment in public citizens, which was explored in this study based on the TAM theory. The research findings reported that perceived usefulness (PU), which has been validated to be the moot reliable predictor of influencing IT adoption behaviors in private commercial organizations in the research literature, was found not significant in influencing eGovernment adoption in public citizens. This was the unexpected research finding, which questioned the validity of directly extending the TAM theory into studying eGovernment adoption issues in public sectors. Implications of the research findings were discussed.


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