Don't Fire the Clerical Staff!

Sassone, Peter G.
December 1992
Management Review;Dec92, Vol. 81 Issue 12, p16
Academic Journal
Presents results of office-productivity studies. Cost-justification of office technology in white-collar or professional departments in major U.S. corporations; Finding of a lack of intellectual specialization among white-collar workers; Functions of employees in five positions; Myths about the loss of productivity.


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