TITLE

Paying attention or lip service?

AUTHOR(S)
Gibbs, Mark
PUB. DATE
January 2002
SOURCE
Network World;1/14/2002, Vol. 19 Issue 2, p54
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the uselessness of online support forums of computer vendor firms. Effectiveness of chat-based support services system in corporations; Cost effectiveness of computer products; Recommendations for evaluation of online forums of each vendor.
ACCESSION #
6189064

 

Related Articles

  • Converting Virtual Community Members Into Online Buyers. Gupta, Sumeet; Kim, Hee-Woong; Shin, Seon-Jin // CyberPsychology, Behavior & Social Networking;Oct2010, Vol. 13 Issue 5, p513 

    Although many online vendors have sponsored virtual communities (VCs) in the hope of reaping commercial benefits from it, not many have been successful in reaping commercial benefits from their VC. Online vendors can benefit greatly from having a VC, if the VC members can be converted into...

  • Loose Change. Serwer, Andy // Fortune;9/7/1998, Vol. 138 Issue 5, p191 

    Reports a rumor of an initial public offering. Possibility that the Street.com will go public.

  • THE WEB'S NEW NEWS THING. Ryan, Oliver // Fortune;8/7/2006, Vol. 154 Issue 3, p24 

    The article discusses the website Digg.com, a "social news" site which is edited by readers. Readers rate news headlines for interest; the highest rated stories are at the top of the page. Members of the site can also discuss news stories. Netscape.com is applying the social news model to its...

  • Internet Troll.  // Network Dictionary;2007, p256 

    An encyclopedia entry on an "Internet troll" is presented. It refers to a person who posts inflammatory messages on the Internet like online discussion forums, to disrupt the discussion or to upset its participants. The word "troll," or its variant, "trolling," can also pertain to the messages...

  • Usenet Can Still Be Useful. Goldsborough, Reid // Community College Week;4/11/2005, Vol. 17 Issue 18, p15 

    Reports that the decision of America Online to drop Usenet from its services had led other online companies to question its viability as a useful tool for individuals and businesses. Range of topics for discussion at Usenet; Comments from Nathan Boyle, a financial services consultant from...

  • Powers the Net's New Wave. Haddad, Anthony W. // Equities;Feb2007, Vol. 55 Issue 1, p86 

    The article features Onstream Media Corp. and its performance in the Internet industry. Its Digital Media Service platform performs virtually every function needed to put video on the Web and enables companies to manage rich digital media at low cost. According to president Randy S. Selman, the...

  • Chat isn't cheap. McAuliffe, Wendy // New Media Age;11/13/2003, p27 

    Discusses the use of professional moderation companies moderate chat services operated by chat providers. Definition of the term moderation; Background on the emergence of professional moderation companies; Result of a study into online communities; Assessment of attitudes towards moderation...

  • Turn That Thing Off.  // Strategic Finance;Oct2006, Vol. 88 Issue 4, p57 

    The article discusses the effects of Internet use of behavior and brain function. While Internet use is not considered as passive as television viewing, it still represents an escape from reality that can affect everyday behavior. The author argues for the necessity of long-term studies about...

  • ONLINE UPDATE.  // GEOWorld;Sep2003, Vol. 16 Issue 9, p12 

    Presents an update on the Internet industry as of September 2003. Web site launched by Digital Data Technologies Inc.; Installation of the ArcWeb software at the corporate Web site of Hunter Engineering; Online discussion group released by Haestad Methods.

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics