Örgütsel Performansın Sağlanmasında Örgütte Güven, Tükenmişlik ve Kişiler Arası Çarpıklığın Rolü

çelık, Mazlum; Turunç, Ömer; Begenırbaş, Memduh
June 2011
Cag University Journal of Social Sciences;2011, Vol. 8 Issue 1, p1
Academic Journal
In this study, the organizational trust and burnout variables which are considered to be affecting organizational performance are discussed for smallscaled business (food) enteprises. Although the effects of organizational trust and burnout on organizational performance are particularly examined, interpersonal deviance as another variable is also considered. We find that there is no significant relationship between employees' burnout and organizational performance. However, there is a positive and significant relationship between organizational trust and organizational performance. We also find that, while interpersonal deviance has not any mediating effect on burnout and organizational performance, it has a negative and partial mediator role on organizational trust and organizational performance. Through designating a structural equation model, recommendations that are geared towards improving the organizational performance are made to the employers and executive officers.


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