Pay for performance, or is it?

Balls, Ashley
August 2012
NZ Business;Aug2012, p64
Trade Publication
The article discusses the importance of using the correct approach when implementing pay for performance programs. The author states that such programs can be beneficial to companies, employees and customers if they are properly designed. He claims that there should be an alignment of interests and the benefits should be felt by all parties concerned, which include clients, business and workers. He adds that a program based on ideological imperatives and one that ignores changes will fail.


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