Carreiro Santiago, Anna Katharinne; Tolstenko Nogueira, Lídya; Campos Gonçalves, Lucyanna; Ribeiro dos Santos, Ana Maria; Silva Dantas Avelino, Fernanda Valéria
September 2012
Journal of Nursing UFPE / Revista de Enfermagem UFPE;Sep2012, Vol. 6 Issue 9, p2127
Academic Journal
Objective: to know the perception of nurses about User Embracement with Risk Classification in urgency and emergency municipal service. Method: qualitative research whose data were obtained through interviews recorded on audio in MP3 format and subsequently fully transcribed, conducted with 14 nurses of five hospitals of the Municipal Health Network of Teresina, Piauí, Brazil. The semi-structured interview script was applied to nurses of user embracement and covered issues with data referred to professionals characterization, way of performing the working process, training, and difficulty and easiness of user embracement implementation. The information was subjected to analysis of content, from which three categories emerged: nursing and User Embracement with Risk Classification implementation; difficulties for the completion of User Embracement with Risk Classification; and the space of nurses in User Embracement with Risk Classification. The project of research was approved by the Committee of Ethics in Research of the Federal University of Piauí, under CAAE No. 0245.0.045.000-11. Results: the findings showed improvement in medical care, resulting from improved work organization; however, the quality of medical care provided to users was undermined by the inadequacy of reference and counter-reference, inefficiency in multidisciplinary interaction and unpreparedness of professionals for the adoption of this technology. Conclusion: it is necessary to expand the spaces for dialogue between professionals and managers and provide a policy of continuing training, so that the health system flow can occur more efficiently.


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