Knowledge Management in Community Health Care Process in Thailand

Srithanee, Kitpapon; Manmart, Lampang
August 2012
European Journal of Social Sciences;Aug2012, Vol. 33 Issue 1-2, p196
Academic Journal
This research aims to study the health care management and the sectors affecting knowledge management in the community. The data collected from the community that a combination of conventional medicine and traditional medicine is a forceful community with emphasis on the health care community which is related to the nation level of the two communities: Kam Pla Lai and Santisuk through interviews via discussion group with the participation and involvement. The framework of the research, it is constructed by the concept of Klienman, health care community in three sectors: 1) the professional 2) the folk 3) the popular. The key informants were included those involvement of the community health in three sectors in professional, folk and popular for 14, 6 and 40 participants respectively including community activities for 10 months. The results show (1) knowledge management for community health is not obvious and informal which is inserted in the health care process. The transfer of knowledge is the main process (2) knowledge is in popular and folk which is inherent in term of people (Tacit Knowledge) e.g. composition of human body, cause of illness and health care from accumulated knowledge from the family and kinship. The importance of professional knowledge consists of human body, illness, diagnosis and treatment. Consequently, the majority of drug usage, health promotion and disease prevention are in the instruction and training from other external sources (3) knowledge management activities are most of the social processes e.g. grouping, knowledge exchange, discussion, meeting, placard and community radio broadcast in the village. In addition, it is also from participation in training, seminars and study (4) key factors contribute knowledge management in order to support the health belief, trust and relationships with relatives.


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