TITLE

JCP Apologized, But Will Customers Return?

AUTHOR(S)
GILLIAN RICH
PUB. DATE
May 2013
SOURCE
Investors Business Daily;5/ 7/2013, p00
SOURCE TYPE
Newspaper
DOC. TYPE
Article
ABSTRACT
Admitting you're wrong and saying sorry is never easy. And admitting missteps can be even harder for companies. But apologizing isn't always the end of the world.
ACCESSION #
87682642

 

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