TITLE

The survey job burnout status and its relation with the performance of the employees (Case study: Bank)

AUTHOR(S)
Gorji, Mohammadbagher; Vaziri, Shabnam
PUB. DATE
July 2011
SOURCE
International Proceedings of Economics Development & Research;2011, Vol. 14, p219
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The aim of the current article is to determine job burnout and its relation with the components of job burnout in the performance of the bank employees. The research method was applied and after the fact- Correlation and the statistic population includes all employees of Mellat Bank which is about 500 People in Golestan province in Iran. the number of the sample in this study is 250 people which are selected at random. The tool of data collection is by two questionnaires. The amount of reliability in Cronbachs method for the standard questionnaire is 0.87 and the second questionnaire's amount 0.89 and its validity is which was approved by content method. The analysis of the data's is done via Spearman correlation test. The results have shown that in addition to the high amount of job burnout among employees, other factors like emotional exhaustion and Depersonalization has some reverse effect on the performance of employees. This means that the performance of the employees decrease due to increasing emotional exhaustion, Depersonalization and vice versa. Also it became clear that the lack of Individual success has no relation with the employees' performance.
ACCESSION #
89531237

 

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