The Connector

March 2003
Library Journal;3/15/2003 Supplement, Vol. 128 Issue 5, p31
Trade Publication
From the very beginning of her career, when she was a customer service representative for Utlas's French speaking customers in Quebec, Barbara Franchetto has been helping librarians connect to and use online services. In 1989, when she became senior coordinator for training and development for the Southern Ontario Library System (SOLS), Toronto, Franchetto got to know the librarians at those 252 public libraries as she traveled around the province delivering presentations.Then in 1991, as chair of the Network Management Committee, Franchetto was assigned to write the requirements for developing a new provincial system, INFO: Information Network for Ontario. Not limiting herself to public libraries, in 1999 Franchetto founded a purely volunteer organization, COOL (Consortium of Ontario Libraries), which organized public, academic, and school libraries to gain collective clout in negotiating licenses for electronic products, including an e-books collection that the small and medium-sized libraries could not have afforded on their own.


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