Conceptual Versus Procedural Software Training for Graphical User Interfaces: A Longitudinal Field Experiment

Olfman, Lorne; Mandviwalla, Munir
December 1994
MIS Quarterly;Dec1994, Vol. 18 Issue 4, p405
Academic Journal
Graphical user interfaces (GUIs) are rapidly becoming ubiquitous in organizations. Most of what we know about software training comes from studies of command-line interfaces. This paper compares concept-based versus procedure-based content of training materials. Concept-based materials define the nature and associations of the objects in the interface, while procedure-based materials define how specific tasks are carried out. This comparison was done using a field experiment. Eighty-two volunteers participated in a three-week Windows training program and completed a follow-up questionnaire seven months later. The results show that the amount learned in such sessions is a function of neither concept-based nor procedure-based training. GUI training should provide both kinds of information because trainees need to learn both. In addition, trainers should be aware of an apparent early plateau in learning the Windows GUI.


Related Articles

  • Graphical User Interface.  // Network Dictionary;2007, p219 

    A definition of the term "Graphical User Interface" (GUI) is presented. It refers to a method of human interaction with a computer by directly manipulating graphical images and widgets in addition to text. Computer programs that utilize GUI runs on windowing systems, such as Microsoft Windows,...

  • CB Tek Chat. Dennis Costa Pacheco // Caribbean Business;10/4/2007, Vol. 35 Issue 39, p48 

    The article presents the answer to the question why Windows takes about five minutes in the startup process before one can use any computer program. The author implies that the more programs one have in startup group, the longer it takes for the computer to load up all those programs into its...

  • PC Tip of the Week.  // Micro Mart;12/19/2013, Issue 1291, p97 

    The article offers step-by-step instructions for expanding the Taskbar previews with Windows 8.1.

  • ANSWER LINE. Spector, Lincoln // PCWorld;Oct2011, Vol. 29 Issue 10, p93 

    The article answers the question of how to distinguish the 64-bit programs from the 32-bits on a 64-bit Windows 7 personal computer.

  • Secure Attention Sequence.  // Network Dictionary;2007, p429 

    A definition of the term "Secure Attention Sequence" (SAS) is presented. It refers to a special sequence of events that enables a user to log on or off a computer running Microsoft Windows NT or later.

  • Blame Vista delay on quality? Foley, Mary Jo // eWeek;4/3/2006, Vol. 23 Issue 14, p33 

    The article examines the causes behind Windows Vista's delayed release. The author also evaluates Microsoft Corp.'s proposal to make use of the project known as Software Quality Metrics, or SQM as means to reduce product delays and deliver more consolidated feature packs and interim releases...

  • Ability Windows 1.0 battles the big kids. McCracken, Harry // PC World;Jul95, Vol. 13 Issue 7, p96 

    Reviews Ability Plus Software's Ability Windows 1.0, a suite of office productivity programs.

  • Tip of the week 2: Tile your windows. Kendall, Nigel // GP: General Practitioner;9/1/2003, p41 

    This article presents guidelines on how to drag files from one window to another in Windows computing environment.

  • Readers' comments. Thomas, Peter B.; Wheatley, Alan; Oldershaw, Bob; Hegna, HÃ¥vard; Roulston, Peter; Whiteway, Roger; Eason, Chris // PC Pro;Jun2015, Issue 248, p28 

    Several letters to the editor in response to the articles published in previous issue of the journal including an article on Windows 10, Avast Free Antivirus and launch of smartwatch by Tag Heuer SA.


Other Topics