TITLE

High-trust, accountability-based culture replaces workplace cynicism

AUTHOR(S)
Dreilinger, Craig
PUB. DATE
March 1996
SOURCE
Electric Light & Power;Mar1996, Vol. 74 Issue 3, p4
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the need for electric utility managers to build an accountability-based culture to replace workplace cynicism. Development of critical components of an accountability-based culture; creation of a realistic state of urgency about accountability; Communication; Removal of obstacles that sustain mistrust; Alignment of an invisible organization; Creation of short-term successes.
ACCESSION #
9603190632

 

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