TITLE

How to say `I'm sorry'

AUTHOR(S)
Hopkins, Tracy E.; Jones, Sally
PUB. DATE
May 1997
SOURCE
Heart & Soul;Apr/May97, Issue 20, p28
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Discusses the concept of apologizing. Why sorry is the hardest word to say; Importance of the art of apologizing; Ways to offer apology.
ACCESSION #
9709280218

 

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