Savvy Net Surfers Could Wipe Out Insurance Sites

May 1999
National Underwriter / Property & Casualty Risk & Benefits Manag;05/24/99, Vol. 103 Issue 21, p44
Editorial. Evaluates the services provided by insurance companies through the use of Web sites. Comparison on what people expect from the insurance industry online and what they are actually getting; Number of people who are visiting insurance Internet sites; Percentage of customers who were unsatisfied with the services.


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