Who told who what? And when?

Chiarella, Mary
September 2014
Emergency Nurse;Sep2014, Vol. 22 Issue 5, p15
Academic Journal
In the article, the author discusses developments in the global healthcare sector, particularly in Australia, as of September 2014. She focuses on the importance of good communication to ensure patient safety. She cites a study on staff interactions in emergency departments (ED) in New South Wales (NSW), which showed that an average of 36.5 communication events per person per hour was reported. The three major communication issues are insufficient or missing data.


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